Privacy Policy

Privacy Policy

Introduction

Welcome to https://basement-water-damage-mckinney-tx.ecojohns.com (henceforth referred to as “Basement Water Damage McKinney TX,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CPPA/CCPA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://basement-water-damage-mckinney-tx.ecojohns.com
  2. Mobile applications and services offered by us
  3. Interactions through social media platforms linked to our website
  4. Any other digital service or product we may introduce in the future

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy guides how we interact with users in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your data to provide a seamless experience.
  2. Website Visitors: If you visit our websites linked to this Privacy Policy, we may gather information about your browsing behavior for analytics and improvement purposes.
  3. Communication: Any time you receive communications from us, such as newsletters, emails, phone calls, or text messages, we process your contact details to deliver these messages.

Personal Data Collection

We collect various types of personal data, including:

  1. Account Information: Details associated with your user account, like login credentials and profile settings.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account details and financial records, if provided during payments or promotions.
  4. Purchase Information: Items bought from our services, including quantities and transaction dates.
  5. Mobile Device Identifiers: Unique device identifiers and mobile app usage data.
  6. Location Data: GPS coordinates and location-based services data when you interact with our geolocational services.
  7. Feedback: Comments, reviews, and responses provided to improve our products and services.
  8. Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless sharing.
  9. Product Information: Details about the products you browse, view, or purchase.

We obtain this data through direct user input, interactions with our systems, and automated technologies like cookies and tracking pixels. Additionally, third parties may share personal data with us for specific services, adhering to their respective privacy policies.

Cookies

We use cookies to enhance your experience on our websites and for analytics purposes:

  • Strictly Necessary Cookies: Essential for navigating our sites and providing basic functionality.
  • Preference Cookies: Remember user preferences and settings to personalize content.
  • Analytics Cookies: Collect anonymous data about visitors, helping us understand site usage and improve performance.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for. Once these purposes are met, we securely delete or anonymize the data in accordance with legal requirements.

Security Measures

We prioritize the protection of your data through robust security measures:

  • Employing encryption for secure data transmission and storage.
  • Partnering with trusted third-party processors who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If we learn that a child has provided us with personal data, we will take steps to delete it as soon as possible.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Request the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from discriminatory practices based on your exercise of privacy rights.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team using the information provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions, requests for unsubscribe, or data-related inquiries, please contact us: